We've missed you and are excited to share the news that Museum London will be soft reopening on Thursday, August 13!

Below is important information to make your visit enjoyable and safe.

NEW Public Hours for Museum and The Shop at Museum London
Thursday to Sunday
11:00 am to 12:00 pm for seniors (65+)
12:00 pm to 5:00 pm for general public

  • There is no timed ticketing so just come when it suits you during our open hours.   
  • Museum admission, as always, is by donation.
  • Please remember to wear your face mask when you enter Museum London and keep it on while you visit. Mandatory mask wearing is a City of London bylaw for all visitors in indoor public spaces with the exception of children under the age of twelve and those with medical exemptions. 
  • For your safety, Museum London would like to retain a record of your visit. Please voluntarily supply your name and email address at the information desk, or online. Museum London will only share your personal information if requested by the Middlesex-London Health Unit, in order to assist with COVID-19 contact tracing.
  • We also recommend using Health Canada’s COVID Alert app. 
  • Questions? Concerns? Please call visitor services at 519-661-0333 or email ebainbridge@199promo.com

You can still access all of our #MuseumLDN from Home online programming and activities by clicking HERE


Exhibitions

You can view our current exhibition information by clicking HERE. For the permanent exhibition Taking the Long View, the list of works is available digitally HERE replacing the paper copy in the gallery.


Closures

The following are closed until further notice:
The Centre at the Forks, the Lawson Gallery (lower level), and Rhino Lounge restaurant. The is open with new hours. You may order online from the  and schedule delivery or curbside pickup from their location at 449 Wharncliffe Road South.


What is the Museum doing to ensure visitor safety?

  • We have increased our cleaning schedule and are disinfecting high touch areas such as door handles, elevator buttons, railings, and seating throughout the day. Seating is spaced at least two metres apart.
  • There is a glass barrier between visitors and the front desk attendant as well as in The Shop.
  • Hand sanitizer stations are throughout the Museum.
  • Maximum capacity signs are posted at the elevator, coat room, and The Shop. Please wait your turn if a room is at capacity.  
  • Washrooms are open with a posted maximum capacity of either one or two people at a time.
  • The water fountain is turned off. Currently, no food or drink is available for purchase and no external food or drink is allowed to be brought into the Museum by visitors. 
  • Interactive and communal materials have been removed from exhibitions. 

COVID-19 Visitor Guidelines

  • If you feel unwell please stay home and contact a health care provider if exhibiting the following symptoms listed in this poster
  • You must wear a mask for the entirety of your visit. If you forget yours, complimentary disposable masks are available at the reception desk and The Shop.
  • Please leave large bags and backpacks at home as lockers are not available and the coat room has limited capacity.
  • Keep two metres apart from other visitors at all times.
  • Please follow the arrows on the floor for moving around the Museum. One way traffic flow in gallery spaces is indicated by directional floor arrows and physical distancing floor graphics.
  • There is only one person or family unit allowed on the staircase or in the elevator at any time.
  • Maximum of ten people in a social circle keeping distance of two metres apart at all times. If a family social circle of the maximum of ten people visit together, they are exempt from social distancing.  
  • Contactless payment is preferred and donations can be made with a credit card in The Shop. 


FAQ

Are all visitors required to wear a face mask? What are the exemptions?
公益福彩appYes, masks are mandatory. Please see City of London mandatory mask bylaw below for exemptions.

Will Museum London be screening visitors before entering the gallery?
公益福彩appNo, a visitor self-screening poster is located at the Museum London entrance.

Will I be turned away if I am exhibiting COVID-19 symptoms?
You will be asked to go immediately for COVID-19 testing at one of the London assessment centres.

If I voluntarily give my name and email address for the purposes of contact tracing information, will this only be shared with public health officials? 
Museum London will only share this information if requested by the Middlesex-London Health Unit, in order to assist with infection tracking, if needed. A public health official will contact you (if you have provided your contact info) if you had visited the Museum on the same day as another visitor who later tested positive for COVID-19.

Will Museum London be booking private group tours?
Not presently, but please stay tuned.

What will happen to Culture Club, Adult Art Classes, Exhibition Programming, Film Screenings, and weekly tours?
We will not be running these programs for the time being. Watch for Museum London programs online in the coming months until we can begin to offer onsite activities again.

What will happen to children’s programming like PA Day Camps, Imagination Station, and school field trips? 
We will not be running these programs for the time being. Watch for Museum London programs online in the coming months until we can begin to offer onsite activities again.

May I rent the Museum for events that meet the region’s health guidelines?
Please contact Museum London Events Coordinator, Lisa McDougall limcdoug@199promo.com, with your event rental requests. Currently, a maximum of 50 people is allowed for indoor special events. 


Limitation of Liability

Any indoor public space where people come together, like Museum London, produces a risk of exposure to the coronavirus (COVID-19). By being in a public space like Museum London you voluntarily assume all the risks related to infection exposure. 

During your visit to Museum London, please help to keep each other healthy by wearing a face mask, a City of London mandatory bylaw requirement*, as well as maintaining social distancing of two meters/six feet in any direction and following health and safety guidelines. 

*City of London mandatory mask bylaw requires face coverings in all indoor public spaces。 Those exempt from wearing face coverings include children under the age of 12, people with a medical condition that inhibits their ability to wear a mask, people who cannot apply or remove a mask without help, and those with accommodations under the Ontario Human Rights Code or the Accessibility for Ontarians with a Disabilities Act。